Member Advisory Councils and National Advisory Panel

Member feedback has always been at the heart of all we do at PEXA. In 2020, 86% of our platform enhancements came from member feedback.

Our industry is better together, which is why we’re excited to launch our state-based Member Advisory Councils, and our National Advisory Panel.

Member Advisory Council

Having been established in each of our active states, the Member Advisory Councils are meeting quarterly to share ideas on their experience with PEXA and discuss wider industry trends.

Our inaugural members were asked to join the Council thanks to their wealth of experience, leadership within our community and as champions of digital settlements. These members come from a cross-section of local markets and business sizes to ensure we have a diverse range of voices.

The first meetings have kicked off nationally – with initial discussions focusing on:

  • Analysing the state of play in each jurisdiction
  • Brainstorming how PEXA can work together with industry to improve the rate at which settlements are completed on time, in order to deliver more certainty to members and their clients.
  • Reviewing and refining PEXA’s product roadmap

What's to come

In the months ahead, the Member Advisory Council will continue to focus on these key priorities – with PEXA aiming to roll out UX enhancements, in line with industry feedback, before the end of the calendar year.

And while we have filled council places for FY22, we will soon begin accepting applications for FY23 membership – keep an eye out for our criteria and more information on the process in the coming months.

If you’d like to learn more or submit your feedback, reach out to us via email at

National Advisory Panel

Formed to  support the Member Advisory Councils, a National Advisory Panel will meet bi-annually. This group will have additional contact with our PEXA product owners, Member Success team and our Chief Customer Officer, Lisa Dowie.

Collaboration and communication between PEXA and our members has always been a pillar of our industry. The National Advisory Panel will continue this tradition, leading discussions on product roadmaps, the evolution of our sector and more. Each state will be represented on the National Advisory Panel.

We’re here to work with you as we continue to enhance your industry experience and outcomes. By introducing these two new representative bodies, we believe the months and years ahead will continue to be shaped by members, for members.