Security notice to members

Security notice to members

Advice to members following Prime Minister Scott Morrison's announcement on 19 June, 2020.

This morning, Prime Minister Scott Morrison announced that the Australian Government is aware of and responding to a sophisticated, state-based cyber-attack.

This activity is targeting organisations across a range of sectors, including all levels of Government, industry, political organisations, education, health, essential service providers and operators of other critical infrastructure.

Our Security teams are monitoring the situation closely and we can confirm that there has been no direct threat to or compromise of PEXA’s systems. Our teams will continue conducting detailed monitoring of all network activity, ensuring the ongoing safety of your property transactions.

At this time, our advice to you is to remain vigilant. Exercise caution with your emails and online activity. If you receive something unexpected, or you’re being asked to click on a link you don’t recognise, be certain that it’s legitimate.

If you encounter something suspicious or have any concerns, please notify immediately. Our team are here to ensure you are supported.

The Australian Cyber Security Centre has published advice for protecting your business at this time. In addition, the Government recommends you ensure your systems are all patched and you use multi-factor authentication (MFA) where possible.

As ever, we encourage you to continue engaging best-practice security measures, including:

  • Verbally confirming bank account details with clients and/or utilising PEXA Key for the secure exchange of details.
  • Not using public Wi-Fi for business
  • Regularly updating your software and completing patching
  • Connecting to your company’s VPN where applicable

We’ll continue to keep you updated as the situation develops. Until then, keep safe, stay alert and please reach out to us if you have any questions.

Our friendly staff are on hand to assist you with registering for and learning to use PEXA. Complete the form below and we’ll be in touch with you shortly.