Staying safe and secure 

PEXA is regulated by the Australian Registrars’ National Electronic Conveyancing Council (ARNECC) . ARNECC consists of Land Title Registrars (or their nominees) from each state and territory and was established to facilitate the development of and ongoing maintenance of, the regulatory framework for electronic conveyancing.

Under the Electronic Conveyancing National Law (ECNL), ARNECC has determined Model Operating Requirements (MORs) and Model Participation Rules (MPRs), with which Electronic Lodgement Network Operators (ELNOs) and their subscribers must comply. Currently, PEXA is Australia’s only electronic conveyancing platform.

To ensure the integrity of the network, the Australian Registrars’ National Electronic Conveyancing Council (ARNECC) has developed a regulatory framework, under which PEXA operates. Industry safeguards include the Participation Agreement, Verification of Identity and Digital Certificates.

Subscriber policies and agreements

To further ensure the integrity of the network, PEXA has a number of subscriber policies and agreements in place. These include the Participation Agreement, Service Charter and Security Policy amongst others.

View policies 

What are PEXA Sponsors?

Registered members can choose to access PEXA directly or via a Sponsor. PEXA Sponsors are also known as information brokers or conveyancing software providers. They intend to integrate their existing product offerings with PEXA to provide end-to-end solutions to property lawyers and conveyancers.

Sponsors will then enable access to the full suite of PEXA functionality, plus a number of services that PEXA does not offer, such as land title and company searches.

How much does it cost?

PEXA members pay only per successful transaction. PEXA does not charge up-front registration fees or ongoing subscription fees. Charges vary based on the type of transaction. This PEXA fee is separate from the statutory lodgement fees, which are set by each jurisdiction’s Land Registry.

The PEXA fee covers services such as: 

• Pre-population of Land Registry data.
• Lodgement verification checks.
• Title activity checks.
• Electronic disbursement of funds.
• Electronic settlement booking.
• Document creation.
• Real-time lodgement.
• Secure digital signing technology.
• Stamp duty verification.
• Lodgement gap cover, which is automatic for purchaser clients and subject to the conditions in the Representative Subscriber Participation Agreement. 

View Pricing

We’re here to help

While the e-Conveyancing Community is your quickest way to get an answer, our Support Centre is available to assist you from 8.30am – 8.00pm AEST Monday to Friday. Please note that the PEXA Support Centre is closed on national public holidays and weekends.

E: support@pexa.com.au
T: 1300 084 515
F: 03 9621 2182

In order to assist you, the Support Centre may use Team Viewer to remotely access your desktop and support you in resolving your queries. Team Viewer will automatically generate a user ID and password which you will need to provide to the Support Centre. Click on the button below to get started.

Launch Team Viewer

Further information

Our Service Charter describes the services provided to you when transacting in PEXA, and our service commitments once registered as a PEXA Subscriber.

View our Support Information brochure to learn more about how our Support Centre operates. Whether it’s logging, updating or escalating a request of incident, the PEXA Support Centre will respond to your request in a timely manner and provide you with the assistance you require to get your job done.

Interested in a career at PEXA?

A career at PEXA is exciting, challenging and rewarding, and we are always on the lookout for talented individuals to join the team. With locations across Australia, our opportunities are diverse, from Operations to Technology, Corporate Development to Legal or Finance, People and Culture and beyond. Our employees are what make PEXA such a great place to work, so recruiting and retaining top talent is priority.

With a culture centred on innovation, collaboration and making a difference, we offer a range of truly diverse employee benefits and rewards, and promote programs that foster the continuous learning and development of our people in their careers. Please click below for more information about a career at PEXA, and to check out our current opportunities.

Join the team

Where you can find us

Melbourne (HQ)
T: 03 7002 4500
E: info@pexa.com.au
Tower 4, Level 16 Collins Square 727 Collins Street, Melbourne VIC 3008

Sydney
T: 03 7002 4500
E: info@pexa.com.au
Suite 10.04, Level 11, 66 Clarence Street, Sydney NSW 2000

Queensland
T: 03 7002 4500
E: info@pexa.com.au
13/300 Ann Street, Brisbane, QLD 4000 

Perth
T: 03 7002 4500
E: info@pexa.com.au
Suite 2921a, Level 29, The Forrest Centre, 221 St Georges Terrace, Perth WA 6000

Our support centre

Our support centre provides free support between 8.30am and 8.00pm AEDT/ST.

T: 1300 084 515
F: 03 9621 2182
E: support@pexa.com.au

Our media team

Our media team is here to help with your media-related enquiries.

Jo Waldon
General Manager, Corporate Affairs
T: +61 402 252 559
E: jo.waldon@pexa.com.au

Service of legal documents

T: 03 7002 4500
Tower 4, Level 16 Collins Square 727 Collins Street, Melbourne 3008