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Enabling the e-Conveyancing network

About PEXA

About PEXA

What is PEXA?

PEXA (Property Exchange Australia) is Australia’s online property exchange network. It assists members – such as lawyers, conveyancers and financial institutions – to lodge documents with Land Registries and complete financial settlements electronically.

PEXA was formed in 2010 to fulfil the Council of Australian Governments’ (COAG) initiative to deliver a single, national e-Conveyancing solution to the Australian property industry. It was originally known as National e-Conveyancing Development Limited.

PEXA is committed to supporting the property industry as it transitions towards a 100% digital conveyancing process that’s fast, safe and efficient.

Events

Events

Connect with the network

Throughout the year we host a variety of talks, seminars, training workshops and Continuing Professional Development (CPD) events. This provides an opportunity for you to connect and come together with other members of your network by sharing your experiences and maximising the efficiency gains e-Conveyancing offers.

We also attend events and seminars hosted by other industry bodies to stay abreast of trends and developments.

Our list of upcoming events includes those hosted by PEXA and other organisations.

See Events

Regulatory Environment

Regulatory Environment

Staying safe and secure 

PEXA is regulated by the Registrar in each State where it is active.

The Australian Registrars’ National Electronic Conveyancing Council (ARNECC) was established to facilitate and coordinate a national approach for the development and ongoing maintenance of the regulatory framework for e-conveyancing in Australia.

ARNECC is comprised of the Registrar of each state and the NT and its principal function is advisory. Registrars from each state and territory are responsible for regulation in their own jurisdiction.

Under the Electronic Conveyancing National Law (ECNL), ARNECC has determined Model Operating Requirements (MORs) and Model Participation Rules (MPRs), with which Electronic Lodgement Network Operators (ELNOs) and their subscribers must comply. Currently, PEXA is Australia’s only electronic conveyancing platform.

To ensure the integrity of the network, ARNECC has developed a regulatory framework, under which PEXA operates. Industry safeguards include the Participation Agreement, Verification of Identity and Digital Certificates.

Subscriber policies and agreements

To further ensure the integrity of the network, PEXA has a number of subscriber policies and agreements in place. These include the Participation Agreement, Service Charter and Security Policy amongst others.

View policies 

Industry Relations

Industry Relations

  1. The Electronic Conveyancing Group comprises the Australian Bankers’ Association, Australian Institute of Conveyancers and Law Council of Australia. As representatives for their respective industries, PEXA and the ECG work closely together in creating ongoing improvements and efficiencies through variations to the Representative Subscriber Participation Agreement. 

  2. ABA and COBA act as Representative Bodies for the Financial Institution Subscribers within the network. PEXA consults with the ABA and COBA for all proposed variations to the Financial Institution Participation Agreement and Service Charter.

    PEXA also works closely with the ABA and COBA on behalf of their respective members in relation to industry reforms, such as the National Mortgage Form.

  3. The AIC are an incredible supporter of the digital efficiencies borne through PEXA and assist their members through a robust Electronic Conveyancing Accreditation Program. PEXA works closely with the AIC at both a state and national level through conferences, publications and industry sessions. 

  4. The law societies in each state support industry transformation by exchanging news, information and articles for publication. The state law societies also co-present industry events about online property settlement with PEXA.

Pricing

Pricing

How much does it cost?

PEXA members pay only per successful transaction. PEXA does not charge up-front registration fees or ongoing subscription fees. Charges vary based on the type of transaction. This PEXA fee is separate from the statutory lodgement fees, which are set by each jurisdiction’s Land Registry.

The PEXA fee covers services such as: 

  • Pre-population of Land Registry data.
  • Lodgement verification checks.
  • Title activity checks.
  • Electronic disbursement of funds.
  • Electronic settlement booking.
  • Document creation.
  • Real-time lodgement.
  • Secure digital signing technology.
  • Stamp duty verification.
  • Lodgement gap cover, which is automatic for purchaser clients and subject to the conditions in the Representative Subscriber Participation Agreement. 

View Pricing

Support

Support

We’re here to help

While the e-Conveyancing Community is your quickest way to get an answer, our Support Centre is available to assist you from 8.30am – 8.00pm AEST Monday to Friday. Please note that the PEXA Support Centre is closed on national public holidays and weekends.

E: support@pexa.com.au
T: 1300 084 515
F: 03 9621 2182

In order to assist you, the Support Centre may use Team Viewer to remotely access your desktop and support you in resolving your queries. Team Viewer will automatically generate a user ID and password which you will need to provide to the Support Centre. Click on the button below to get started.

Launch Team Viewer

Further information

Our Service Charter describes the services provided to you when transacting in PEXA, and our service commitments once registered as a PEXA Subscriber.

View our Support Information brochure to learn more about how our Support Centre operates. Whether it’s logging, updating or escalating a request of incident, the PEXA Support Centre will respond to your request in a timely manner and provide you with the assistance you require to get your job done.

Careers

Careers

Interested in a career at PEXA?

A career at PEXA is exciting, challenging and rewarding, and we are always on the lookout for talented individuals to join the team. With locations across Australia, our opportunities are diverse, from Operations to Technology, Corporate Development to Legal or Finance, People and Culture and beyond. Our employees are what make PEXA such a great place to work, so recruiting and retaining top talent is priority.

With a culture centred on innovation, collaboration and making a difference, we offer a range of truly diverse employee benefits and rewards, and promote programs that foster the continuous learning and development of our people in their careers. Please click below for more information about a career at PEXA, and to check out our current opportunities.

Join the team

Contact

Contact

Where you can find us

Melbourne (HQ)
T: 03 7002 4500
E: info@pexa.com.au
Tower 4, Level 16 Collins Square 727 Collins Street, Melbourne VIC 3008

Sydney
T: 03 7002 4500
E: info@pexa.com.au
Suite 10.04, Level 11, 66 Clarence Street, Sydney NSW 2000

Queensland
T: 03 7002 4500
E: info@pexa.com.au
13/300 Ann Street, Brisbane, QLD 4000 

Perth
T: 03 7002 4500
E: info@pexa.com.au
Suite 2921a, Level 29, The Forrest Centre, 221 St Georges Terrace, Perth WA 6000

Our support centre

Our support centre provides free support between 8.30am and 8.00pm AEDT/ST.

T: 1300 084 515
F: 03 9621 2182
E: support@pexa.com.au

Our media team

Our media team is here to help with your media-related enquiries.

Jo Waldon
General Manager, Corporate Affairs
T: +61 402 252 559
E: jo.waldon@pexa.com.au

Service of legal documents

T: 03 7002 4500
Tower 4, Level 16 Collins Square 727 Collins Street, Melbourne 3008

Our friendly staff are on hand to assist you with registering for and learning to use PEXA. Complete the form below and we’ll be in touch with you shortly.