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We're here to help

Community

FAQs

Find answers in the Community 24/7

Visit the e-Conveyancing Community for help articles and videos, interactive tutorials, ask the Community a question or share your ideas and suggestions with PEXA.

Visit the Community

Contact

Contact

We’re here to help

While the e-Conveyancing Community is your quickest way to get an answer, our Support Centre is available to assist you from 8.30am – 8.00pm AEST Monday to Friday. Please note that the PEXA Support Centre is closed on national public holidays and weekends.

E: support@pexa.com.au
T: 1300 084 515
F: 03 9621 2182

In order to assist you, the Support Centre may use Team Viewer to remotely access your desktop and support you in resolving your queries. Team Viewer will automatically generate a user ID and password which you will need to provide to the Support Centre. Click on the button below to get started.

Launch Team Viewer

Further information

Our Service Charter describes the services provided to you when transacting in PEXA, and our service commitments once registered as a PEXA Subscriber.

View our Support Information brochure to learn more about how our Support Centre operates. Whether it’s logging, updating or escalating a request of incident, the PEXA Support Centre will respond to your request in a timely manner and provide you with the assistance you require to get your job done.

Our friendly staff are on hand to assist you with registering for and learning to use PEXA. Complete the form below and we’ll be in touch with you shortly.