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We're here to help

Support

Support

We’re here to help

Our dedicated Support Centre is available to assist you from 7.00am – 8.00pm AEST Monday to Friday. Please note that the PEXA Support Centre is closed on national public holidays and weekends.

E: support@pexa.com.au
T: 1300 084 515
F: 03 9621 2182

In order to assist you, the Support Centre may use Team Viewer to remotely access your desktop and support you in resolving your queries. Team Viewer will automatically generate a user ID and password which you will need to provide to the Support Centre. Click on the button below to get started

Launch Team Viewer

Further information

Our Service Charter describes the services provided to you when transacting in PEXA, and our service commitments once registered as a PEXA Subscriber.

View our Support Information brochure to learn more about how our Support Centre operates. Whether it’s logging, updating or escalating a request of incident, the PEXA Support Centre will respond to your request in a timely manner and provide you with the assistance you require to get your job done.

Contact

Contact

Where you can find us

Melbourne (HQ)
T: 03 7002 4500
E: info@pexa.com.au
Tower 4, Level 16 Collins Square 727 Collins Street, Melbourne VIC 3008

Sydney
T: 03 9912 6500
E: info@pexa.com.au
Suite 22, Level 16, Lumley House, 309 Kent Street, Sydney NSW 2000

Perth
T: 03 9912 6500
E: info@pexa.com.au
Suite 2921a, Level 29, The Forrest Centre, 221 St Georges Terrace, Perth WA 6000

Our support centre

Our support centre provides free support between 7.00am and 8.00pm AEST.

T: 1300 084 515
F: 03 9621 2182
E: support@pexa.com.au

Our media team

Our media team is here to help with your media-related enquiries.

Jo Waldon
General Manager, Corporate Affairs
T: +61 402 252 559
E: jo.waldon@pexa.com.au

Service of legal documents

T: 03 7002 4500
Tower 4, Level 16 Collins Square 727 Collins Street, Melbourne 3008

Our friendly staff are on hand to assist you with registering for and learning to use PEXA. Complete the form below and we’ll be in touch with you shortly.

Already a member? Call our dedicated Support Centre for any PEXA platform queries on 1300 084 515.