Providing protection to buyers and sellers during one of life’s biggest transactions

PEXA Key is a free app that brings peace of mind to buyers and sellers at every step of their property settlement.

The app protects property sellers and buyers against phishing and fraud (backed by our Secure Communications Guarantee) and features a moving checklist with a high-level guide on what happens during settlement.

Available on:

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Staying secure when settling your property

Protecting your clients is important to us. The large sums of money involved in property settlement brings greater risks with hacking and phishing scams. Keeping your property transfer secure is our number one priority, which is why we have a range of features and guarantees in place to protect  you in life’s biggest transaction.

Why use PEXA Key?

  • Clock, PEXA Key

    Providing protection to buyers and sellers

    Key is backed by a Secure Communication Guarantee, to ensure secure communication of bank account details between buyer, seller and practitioner.

  • PEXA Key checklist

    Guiding you through settlement

    The app features helpful articles and tips on what each stage of the settlement process means, plus checklists to help make sure you take care of everything.

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    PEXA Key keeps your funds safe

    The app offers a secure way to share and receive bank details with your property conveyancer or practitioner, keeping you safe from phishing scams.

PEXA Key on desktop screen

A secure, encrypted digital platform

Instead of phone, text or email which are vulnerable to errors and hacking attempts, PEXA Key delivers bank details directly to and from the PEXA Exchange platform (the platform your lawyer or conveyancer uses to settle your property), which is protected by secure digital encryption.

PEXA Key secure communication app

The PEXA Key Secure Communication Guarantee

PEXA Key is backed by a Secure Communication Guarantee that provides protection to buyers and sellers to ensure secure communication of bank account details between buyer, seller and conveyancer.

Find out how this protects you

PEXA Key Safeguarding

The Residential Seller Guarantee

PEXA also offers a Residential Seller Guarantee (PRSG), which provides protection to sellers in the event of certain kinds of fraud. Where the PRSG applies, the seller has the option to make a claim against PEXA, rather than seeking to recover the loss by an alternative means.

Frequently asked questions

Explore our list of frequently asked questions which cover everything from setting up the PEXA Key app, settlement tracking and troubleshooting information.

The access pin is set by you and can be used to access the app at any time. The SMS security activation code is a one time code that is used to confirm your identity when you first activate (or reactivate) your account.

We are working on face authorisation for a future release.

No, PEXA Key is a mobile app and can only be accessed via Apple Store or the Play Store.

Please inform your conveyancing representative of your new contact details as soon as possible. If they have already sent you an invitation, they’ll need to update the system and resend the invitation to you.

Please confirm with your representative that they have sent you a PEXA Key invitation for the upcoming settlement. If they have, open the app and select Already have an account? Type in the email and password that were used for your previous settlement. Once you’re logged in you’ll see any past settlements that were tracked using PEXA Key, and you’ll be able to add the upcoming settlement.

Get Started

Once you’ve downloaded the PEXA Key app, chat to your property lawyer or conveyancer and ask for an email invite to start using the app.

To install the free app, follow these simple steps:

PEXA Key notifications feature

1. Look out for the SMS or email invitation from your conveyancer or lawyer

You will receive an invite via SMS or email. Click the download link to install the free app from either the App Store or Google Play 2. 

Once download is complete, open the app and follow the prompts to start the activation process.

PEXA Key secure communication app

2. Enter your email and mobile number

This must be an exact match to the details you provide your conveyancer or lawyer.

PEXA Key notifications feature

3. Enter the secure one-time activation code

This is sent to your mobile phone via SMS to verify your details.

PEXA Key on desktop screen

4. Set up a secure password

We recommend creating a unique password. Your password is confidential and should not be shared with anyone.

PEXA Key Safeguarding

5. Add your property

Once complete, confirm the address for the property you’re buying or selling.

Interested in getting started with PEXA Key? Contact your lawyer or conveyancer today.

Australia Map

In the spirit of reconciliation PEXA acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander people today.

Uluru Statement

We accept the invitation to walk with First Nations Peoples to a better future for us all. For more information visit the UluruStatement website.

© Property Exchange Australia Ltd. ABN 92 140 677 792.
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