We're here to help



We’re here to help

The PEXA Support Centre acts as your one-stop-shop whenever you require assistance. Whether it’s logging, updating or escalating a request or incident, our Support Centre will respond to your request in a timely manner and provide you with the assistance required to get your job done.

One of our friendly support staff is available to assist you from Monday to Friday, 8.30am – 8.00pm AEST/DT. Please note, the Support Centre is closed on national public holidays and weekends.

T: 1300 084 515
F: 03 9621 2182

In order to assist you, the Support Centre may use Team Viewer to remotely access your desktop and support you in resolving your queries. Team Viewer will automatically generate a user ID and password which you will need to provide to the Support Centre. Click on the button below to get started.

Launch Team Viewer

Further information

Our Service Charter describes the services provided to you when transacting in PEXA, and our service commitments once registered as a PEXA Subscriber.

Our friendly staff are on hand to assist you with registering for and learning to use PEXA. Complete the form below and we’ll be in touch with you shortly.