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Digital Signing Software Installation

Initial setup

Installing the Digital Signing Software

Click below to check which browser you are using, then scroll down to view tailored installation instructions.

Check browser

 

For complete information on the operating systems required please see here. PEXA recommends using Google Chrome as your browser. Please ensure you regularly upgrade your browser to get the most from the PEXA Platform and the Internet as a whole, including advances in security.

Important

While PEXA is a browser based platform, to digitally sign documents in PEXA using your PEXA Digital Certificate (USB Device) you need to install additional software. The installation process will require downloading software onto your computer. If you require Administrator access to install software, ask your network or IT administrator to log in to your system and install the software for you.

Windows and Google Chrome

Windows and Google Chrome

You will need to install THREE pieces of software.

You must be on Chrome version 45 or above.
Click here to check your version.

If you already sign on the computer you are using, please skip to Step 3.

STEP 1: DIGITAL CERTIFICATE SOFTWARE

  1. Click here to install the Digital Certificate software via our website.
  2. Enter your email address and ABN. Click Submit and select Download for Windows.
  3. Once downloaded, open and run the file.  Accept the terms and conditions, leave all other options as they default, and click Next to proceed through the installation.
  4. After you have installed the program, you may see an idOnDemand plugin screen. Click Cancel >Yes > Finish to cancel the idOnDemand Updater Plugin installation. 
  5. Lastly, click Finish.  

STEP 2: GOOGLE CHROME EXTENSION

  1. Click here to install the PEXA Digital Signing extension via the Google Chrome Web Store.
  2. Click on +ADD TO CHROME. 
  3. Click Add extension. A confirmation message will appear.
  4. This step is now complete and you can close the Chrome Web Store extension tab.

STEP 3: PEXA SIGNING APPLICATION

  1. Click here to begin the installation process for PEXA's signing application. 
  2. Once the file has downloaded in the bottom left hand corner, click on the file. 
  3. Accept the terms and conditions, leave all other options as they default, and click Next to proceed through the installation.
  4. Lastly, click Install and then Finish.  

Once you have completed these steps, please click here to check the set up and confirm that you are ready to sign.

Note: if you receive the below error when trying to install the software in step 3, please click here for an alternative download link. Once you have done this, proceed from step 3.2 above.

Windows and Internet Explorer

Windows and Internet Explorer

You will need to install TWO pieces of software. 

Please ensure you are using Internet Explorer (IE), not Microsoft Edge.
Click here to check your version.

If you already sign on the computer you are using, please skip to Step 2.

STEP 1: DIGITAL CERTIFICATE SOFTWARE

  1. Click here to install the Digital Certificate software via our website.
  2. Enter your email address and ABN. Click Submit and select Download for Windows.
  3. Once downloaded, open and run the file.  Accept the terms and conditions, leave all other options as they default, and click Next to proceed through the installation.
  4. After you have installed the program, you may see an idOnDemand plugin screen. Click Cancel >Yes > Finish to cancel the idOnDemand Updater Plugin installation. 
  5. Lastly, click Finish.

STEP 2: PEXA SIGNING APPLICATION

  1. Click here to begin the installation process for PEXA's signing application. 
  2. Once the file has downloaded, open and run the file. 
  3. Accept the terms and conditions, and leave all other options as they default, and click Next to proceed through the installation.
  4. Lastly, click Install and then Finish.

Once you have completed these steps, please click here to check the set up and confirm that you are ready to sign.

Note: if you receive the below error when trying to install the software in step 2, please click here for an alternative download link. Once you have done this, proceed from step 2.2 above.

Windows and Mozilla Firefox

Windows and Mozilla Firefox

You will need to install THREE pieces of software. 

You must be on Mozilla Firefox version 52 or above.
Click here to check your version

If you already sign on the computer you are using, please skip to Step 3.

STEP 1: DIGITAL CERTIFICATE SOFTWARE

  1. Click here to install the Digital Certificate software via our website.
  2. Enter your email address and ABN. Click Submit and select Download for Windows.
  3. Once downloaded, open and run the file.  Accept the terms and conditions, leave all other options as they default, and click Next to proceed through the installation.
  4. After you have installed the program, you may see an idOnDemand plugin screen. Click Cancel >Yes > Finish to cancel the idOnDemand Updater Plugin installation. 
  5. Lastly, click Finish.

STEP 2: MOZILLA FIREFOX EXTENSION

  1. Click here to download the Mozilla Firefox Signing extension. Don’t open or run the installation at this stage.
  2. With your Firefox window open, hold down Ctrl + Shift + A on your keyboard to open the Add-ons Manager.
  3. Select Extensions on the left hand side, and click the action cog on the right. Click Install Add-on From File
  4. Locate and select the signing extension in your Downloads folder. Click Open.
  5. Click the blue Add button in the top left hand corner of your screen.
  6. This step is now complete and you can close the Mozilla Add-on tab.

STEP 3: PEXA SIGNING APPLICATION

  1. Click here to begin the installation process for PEXA's signing application.
  2. On the dialogue box, click Save File.
  3. Click on the completed download when it appears in the top right hand corner (if you cannot see the file, click the blue downward arrow at the top left of your browser; it should be the first result in the list).
  4. Accept the terms and conditions, leave all other options as they default, and click Next to proceed through the installation.
  5. Lastly, click Install and then Finish.

Once you have completed these steps, please click here to check the set up and confirm that you are ready to sign.

Note: if you receive the below error when trying to install the software in step 3, please click here for an alternative download link. Once you have done this, proceed from step 3.2 above.

Mac and Google Chrome

Mac and Google Chrome

You will need to install THREE pieces of software to sign documents on a Mac. 

You must be on Chrome version 45 or above.
Click here to check your version

If you already sign on the computer you are using, please skip to Step 3.

STEP 1: DIGITAL CERTIFICATE SOFTWARE

  1. Click here to install the Digital Certificate software via our website.
  2. Enter your email address and ABN. Click Submit and select Download for Mac. 
  3. Click on Save File. Click on the downloaded file, and then double click on the CSSI PIV 5.2.3.pkg. 
  4. Accept the terms and conditions, and leave all other options as they default, and click Continue to proceed through the installation.
  5. If asked for a password, enter your Mac/Apple password, and then click on Install Software. Click Close on the Installation Successful screen. 
  6. Lastly, click Move to Trash, as you have already installed the software.

STEP 2: GOOGLE CHROME EXTENSION

  1. Click here to install the PEXA Digital Signing extension via the Google Chrome Web Store.
  2. Click on + ADD TO CHROME. 
  3. Click Add extension. A confirmation message will appear.
  4. This step is now complete and you can close the Chrome Web Store extension tab.

STEP 3: PEXA SIGNING APPLICATION FOR MAC

  1. Click here to begin the installation process for PEXA's signing application. 
  2. Once the PexaDigitalSigning.pkg has downloaded, open and run the file. 
  3. Accept the terms and conditions, and leave all other options as they default, and click Next to proceed through the installation.
  4. Lastly, click Install and then Finish.

Once you have completed these steps, please click here to check the set up and confirm that you are ready to sign.

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