Version 18.0, November 2023
The standard operating environment required to provide effective access to the ELN is:
(a) Minimum system requirements
(i) Installation of anti-virus software in accordance with the Subscriber Security Policy
(ii) For PC, Microsoft Windows version 10 and 11 are supported, and
(iii) For Apple, versions 14 ‘Sonoma’, 13 ‘Ventura’ and 12 ‘Monterey’, are supported.
(b) Supported browsers – accessing the ELN*, latest version or otherwise supported version of:
(i) Microsoft Edge (Chromium-based)
(ii) Chrome, and
(c) Digital certificates
At least one Gatekeeper Approved Digital Certificate which complies with the Operating Requirements.
(d) Ability to perform multi-factor authentication
Users who are required to perform multi-factor authentication must:
(i) have access to a mobile phone that is capable of performing SMS authentication or has the PingID application installed; or
(ii) have the PingID application installed onto their desktop.
*Signers must download the latest supported version of the PEXA digital signing software (see