Standard Operating Environment

Standard Operating Environment

Standard Operating Environment Requirements

Version 14.0, April 2021

The standard operating environment required to provide effective access to the ELN is:

(a) Minimum system requirements

(i) Installation of anti-virus software in accordance with the Subscriber Security Policy

(ii) For PC, Microsoft Windows 8.1 and newer are supported, and

(iii) For Apple, versions 11 'Big Sur', 10.15 ‘Catalina’, 10.14 ‘Mojave’, are currently supported.

(b) Supported browsers - accessing the ELN*

(i) Microsoft Internet Explorer 11

(ii) Microsoft Edge (Chromium-based latest version)

(iii) Chrome (latest stable version), and

(iv) Firefox (latest version).

(c) Digital certificates

At least one Gatekeeper Approved Digital Certificate which complies with the Operating Requirements.

(g) Ability to perform multi-factor authentication

Users who are required to perform multi-factor authentication must:

(i) have access to a mobile phone that is capable of performing SMS authentication or has the PingID application installed; or

(ii) have the PingID application installed onto their desktop.


*Signers must download the latest supported version of the PEXA digital signing software (see