Standard Operating Environment Requirements
The standard operating environment required to provide effective access to the ELN is:
(a) Minimum system requirements
(i) Installation of anti-virus software in accordance with the Subscriber Security Policy
(ii) For PC, Microsoft Windows 7 SPI and newer are supported, and
(iii) For Apple, versions 10.14 ‘Mojave’, 10.13 ‘High Sierra’ and MacOS 10.12 ‘Sierra’ are currently supported.
(b) Supported browsers - accessing the ELN
(i) Internet Explorer on Windows; version 11 (only supported version)
(ii) Chrome on Windows; latest stable version*; or
(iii) Firefox on Windows; latest version OR currently supported Extended Support Release (ESR)**.
(c) Digital certificates
At least one Gatekeeper Approved Digital Certificate which complies with the Operating Requirements.
(g) Ability to perform multi-factor authentication
Users who are required to perform multi-factor authentication must:
(i) have access to a mobile phone that is capable of performing SMS authentication or has the PingID application installed; or
(ii) have the PingID application installed onto their desktop.
*Chrome only deems the latest ‘Stable’ release to be current, v 76.0.3809 at time of writing.
**Releases will be maintained for more than a year, with point releases containing security updates coinciding with regular Firefox releases.