#1 online transfer transactor in Australia
Between juggling settlements and motherhood Katherine Hanson, Director, C&R Conveyancing South found time in her busy schedule to tell us how C&R South became the highest online transfer transactor in Australia and how e-Conveyancing has helped her balance work/life.
In a typical day of a working parent, Katherine was managing a sick child, work appointments and a household all while sharing her e-Conveyancing experiences and successes to date.
“I adapted to e-Conveyancing the minute I could, this is how I run my business now – no questions asked. Let’s face it, technology is the natural progression for a successful business. This approach has given us the opportunity to settle online as much as possible ultimately resulting in C&R South being the #1 transfer transactor in the country; an accolade of which the team are extremely proud.
I use every electronic platform available to me to promote my business, and PEXA is part of this. Social media is another fundamental to running a successful business and thanks to PEXA and social media’s flexibility I’ll be able to work from the comforts of my own home when I go on maternity leave, which is rolling around quite quickly.
9am settlements were unheard of
Before PEXA, a 9.00am settlement was unheard of, now I schedule all my online settlements between 9.00 – 11.00am for my clients. Reducing their stress and giving them the chance to move into their new home earlier rather than later is a fantastic add-on for my clients that I could never offer before PEXA.
Also with settlements wrapped up before midday I can be out of the office at 3pm if required, allowing me to dedicate enough time to my family.
Although the benefits of e-Conveyancing are numerous another one of my favourites is the speed that titles are lodged and updated – it’s amazing.
It’s an exciting time
It’s an exciting time to be a part of, I have enjoyed evolving alongside our industry and working closely with the banks, giving us the chance to work in unison and regenerate our professional relationships.
We weren’t alone! The PEXA team have been instrumental in making our transition a smooth one. Angella in the Perth office has been there at every turn whenever we needed support, never allowing any changes or delays to affect our customers – who are the core of our entire industry.
Contact PEXA support centre today if you would like to get your digital transactions up and running.